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Help touchpad wont charge at all after cm9 A2

19K views 36 replies 18 participants last post by  murts  
#1 ·
I need a little help; just want to make it clear ahead of time that there is nothing wrong with the charger and the usb cable
as it charges fine another touchpad. And prior to installing cm9 A2 it was charging fine.

So anyhow did a clean install to webos no left over removed previous cm7 partitions and android folder etc. the touchpad went completely back to stock used it fine for 3 days charges as normal then proceeded to install cm9 A2 love it but realized after leaving
it plugged in overnight the battery drained itself. Now I am unable to boot into webos to fix it, continuously it will display the charging logo then eventually it will boot by itself into cm9 display 0% says charging but nothing is happening if I try to reboot it hoping to get into recovery it shows the charging logo. If I just take the usb cable and plug it into the pc I get another error that it's best to charge it with

"Reliably charge usb use the cable and adapter that came with your device."

Any patches I can apply to cm9 to charge so I can at least be able to use the touchpad again
 
#4 ·
it will boot by itself into cm9 display 0% says charging but nothing is happening if I try to reboot it hoping to get into recovery it shows the charging logo. If I just take the usb cable and plug it into the pc I get another error that it's best to charge it with
I've noted you say that after being plugged in for a while, your TP boots up into CM. At least somekind of power is getting through. If you can get it to do this again, start the terminal emulator and type in the following at the $ prompt:

su and tap enter, the $ prompt changes to an #, now type:

cat /sys/power/charger/currentlimit and tap enter. What do you see, 2000ma or zero? If you see 2000ma, that indicates the TP is charging. If you see zero, go on to the next step. BTW, when your TP boots into WebOS while the usb cable is plugged in, you may see a prompt to go to usb mode or charge the TP, select charge. Do not select usb mode.

Since your TP is working at least while it is plugged into the wall charger, try to reboot and at the moboot screen, tap the volume rocker to stop the 5 second countdown. Use the volume to select WebOS and the home key to select it. Your TP should boot into WebOS. Let it charger until it is at 50%. Unplug the usb cable and reboot back to CM. Now plug the usb cable back in and test to see if it is showing a charge with the terminal emulator and the command you tried before. If you are charging, let it finish charging to 100%. If not, unplug the usb cable, boot to WebOS and finish charging to 100%. After it is charged up, you need to do a clean install. By that I mean run uninstaller, only put Moboot and CWM in the cminstall folder. Create another folder and put the rom.zip and Gapps.zip in that folder. Use ACMEInstaller or ACMEInstaller2 to install Moboot and CWM. Use CWM to install the rom. Stop! Boot to CM and see how it is working. Try plugging in the cable and verify it is charging. Now go back to CWM and install the Gapps.zip. Hopefully the issue will be gone. Keep an eye on your TP when you first plug it in to charge. Check it 30 minutes after plugging it in to see if the % of charge has increased or check it with the Term emulator.
 
#5 ·
People often try and blame it on your cable/charger. The fact is, the charger will work with almost any micro usb cable. (I've tried many)

There is a bug in CM9 that seems to cause issues with the Touchpad charging. The best way to resolve it is to use the touchstone charger. If you don't have the touchstone charger, unplug the touchpad, hold power/center button for 30 seconds, then press and hold the power button for a couple seconds until the device turns on. You should see the battery graphic saying the touchpad needs to be charged. Leave the device like this overnight. The next morning, plug in the charger and wait a couple minutes. The SECOND the touchpad shows the moboot boot menu, select WebOS (not CM9) and let it boot. The battery will charge normally in WebOS.

Once the battery is charged you can use CM9, but never leave the device running CM9 for long periods of time. CM9 stops charging at some point (even though it's plugged in) and the battery dies, hence causing this issue. WebOS does not have this issue, that's why charging works fine on WebOS.
 
#6 ·
This is an update of the charging issue. After being plugged in for a couple of hours, I found that my TouchPad had not charged to 100%. All the visual indicators showed that it was charging, so I went to the terminal emulator and entered the line I suggested in my last post above and sure enough, the result came back zero. I remembered in another thread someone said that after unplugging and plugging the usb cable, their TP started charging again. I tried it and ran the test in TM again and the result was 2000ma. So for what it is worth, that seems to get the charging going again. Still does not resolve the fact that little lightning bolt was showing in the battery icon on the notifications bar, but my TP was not charging.
 
#7 ·
hi,

Just wanted to add my two cents (more like personal observation). I had the exact same issue where if TP was fully discharged, I could not get it to recharge... This happens when I used my htc supplied usb cable that came with my htc thunderbolt (irrelevant but wanted to show my love for the thunderbolt). The work around to that was to boot into webos and charge from there. However, when I use the hp supplied usb cable that came with TP, I have no problem charging from within CM9 or WebOS
 
#8 · (Edited by Moderator)
In my experience this happens when you boot up with the charger plugged in. Jscullins is aware of issue and working on it. The workaround is to unplug and plug back in after android boots completely - then it will start charging. It can take up to 30 seconds after unplugging and plugging back in before its reflected, but you can see the switch from discharging to charging with Battery Monitor Pro. You may have to boot to webos first to let it charge the battery enough to allow you to unplug while in android if the battery is completely drained.
 
#9 ·
So has there been a fix to this bug yet?
I managed to recover the touchpad by plugging it in
waiting 5 minutes till I got the moboot screen
and selected webos now it's charging as normal.

I have no idea where all of these suggestions I keep reading
regarding this bug, that folks are blaming the usb cable and or charger.

I appreciate the help and suggestions but clearly I am not alone with this issue
and it's definately not the cable as I had indicated.

The suggestion to the problem I am getting is to charge it in webos and then use
cm9 a2 but not let it drain below 6% when it gets to around this point boot back into
webos to charge the battery. Um I'll pass what's the sense of booting back and forth to
do something as simple as charging I will wait till this bug is fixed to fully enjoy cm9
or might just go back to cm7 where the problem did not exist.
 
#10 ·
Tecnica, this charging thing is not as wide spread as you seem to think. The CM team has bigger fish to fry than fixing a charging issue that appears to be affecting only a small number of people. Have you tried any of my suggestions in my two previous posts? Why don't you try working with the people that are trying to help you instead of demanding an immediate fix that I don't think is going to happen any time soon?

Maybe you should go back to CM7. In a few months to a year, CM9 should be sufficiently developed to your liking. There is nothing wrong with continuing to use a rom that you like and trust.
 
#11 ·
Nevertells

Why don't you try to comprehend what I am saying instead of trying to come out and twist it around as if what I am speaking of holds no merit for discussion?

I am not demanding anything heck, the dev.'s of cm don't owe me or other's anything, they do this at their own free will.
All I was saying is that this is bug, whether it affects a small amount of users or not it's still an issue that has nothing to do in most cases with cables/chargers some folks are being misguided going out purchasing cables when chances are there's nothing wrong with the one they had.

And what are you personally supposed to tell folks that ended up with the problem I just had? Oh suck it up your touchpad will come to live; eventually if you keep playing with it or hoping for someone to give you a clear answer on how recover from it but don't worry according to you that is being a whiner and it only affects a small number of folks. Not sure where in there you see that as a demand to my liking or anyone else's.

I love this last line from you.

"Maybe you should go back to CM7. In a few months to a year, CM9 should be sufficiently developed to your liking. There is nothing wrong with continuing to use a rom that you like and trust."

So this is your solution, and you see nothing wrong with having to switch back to webos to do something as simple as charging a device so it can be enjoyed and used, and then go back to cm9 all for the sake of enjoyment and liking? If that's your philosophy can I sell you a car that was salvaged? It runs great you can enjoy it but don't dare complaint about it I mean that is the best part of enjoying it.
 
#12 ·
Nevertells

Why don't you try to comprehend what I am saying instead of trying to come out and twist it around as if what I am speaking of holds no merit for discussion?

I am not demanding anything heck, the dev.'s of cm don't owe me or other's anything, they do this at their own free will.
All I was saying is that this is bug, whether it affects a small amount of users or not it's still an issue that has nothing to do in most cases with cables/chargers some folks are being misguided going out purchasing cables when chances are there's nothing wrong with the one they had.

And what are you personally supposed to tell folks that ended up with the problem I just had? Oh suck it up your touchpad will come to live; eventually if you keep playing with it or hoping for someone to give you a clear answer on how recover from it but don't worry according to you that is being a whiner and it only affects a small number of folks. Not sure where in there you see that as a demand to my liking or anyone else's.

I love this last line from you.

"Maybe you should go back to CM7. In a few months to a year, CM9 should be sufficiently developed to your liking. There is nothing wrong with continuing to use a rom that you like and trust."

So this is your solution, and you see nothing wrong with having to switch back to webos to do something as simple as charging a device so it can be enjoyed and used, and then go back to cm9 all for the sake of enjoyment and liking? If that's your philosophy can I sell you a car that was salvaged? It runs great you can enjoy it but don't dare complaint about it I mean that is the best part of enjoying it.
What I see is you want to start an argument for argument's sake. You haven't acknowledged trying any of the suggestions that folks have offered to you. So why not go back to CM7? You said that you had no problems with it and you are not happy with CM9. My honest opinion of CM9, it is not nearly as functionable or configurable as CM7. I'll probably get flamed for saying that, but is true. It's going to take months if not a year or more to have all the features and functionality of CM7. If I was having the persistant issue that you are having, I would go back to the last rom that worked for me the way I like it. And since you like to sling a little mud, you really do come off as a whiner. There's always at least one in the group.
 
#13 ·
I have this same problem now after upgrading to CM9, I cant even use the touchstone to charge in CM9,
it discharged sitting in the touchstone overnight.

Unless I can find a fix, I am going back to CM7.

I needed the tablet today, but it has no charge, so now I have to sit for hours in a doctors office
with nothing to do.
 
#14 ·
I had the same thing happen to me recently. I charged the touchpad all weekend after having neglected it in my laptop bag for a few days last week. I went to turn it on on Tuesday but it said it had no charge. I charged it Tuesday night and noticed that even after a few hours of charging the battery didn't show any charge. Rebooting it just leads back to the battery symbol. After 30-40 minutes it boots to moboot and defaults to CM9 and the cycle repeats.

Something I did notice, though, is that I can reboot into recovery. It won't boot directly into recovery, I have to wait the 30-40 minutes but it'll boot into it after some time. This was a great discovery because I didn't have to babysit it while I waited for it to boot. I came back, selected reboot and it went to moboot. From moboot I was able to boot into WebOS. In WebOS it looks like it was charging fine.

The odd part about all this is that I didn't have any charging problems when I first installed CM9. It ran fine. At least I know how to easily get it back into WebOS to charge if this happens again.
 
#20 ·
Hi all,
I'd like to add my $0.02 to this. I have had the same issue. Sporadic though. I have a touchstone, so usually I just put the TP on it at night time, no big loss. Sometimes when I plug it in with the usb cable, it charges, sometimes it doesn't. I usually just what my status on my battery monitor widget. I came accross the issue the minute I upgraded to cm9. Got bit by the stone cold dead bug a few times, so I make sure I watch it closely now.

Ok, enough rambling, on with the interesting part. Came home yesterday and heard the TP making that odd beep beep noise. Walked into my room and found it sitting on the touchstone, but complaining it was about to go dead. I picked it up and it was rather warm on the backside. I pulled up the battery monitor widget chart and it showed it never took a charge the last 18 hrs! I plugged it in, nothing. Unplugged and replugged a few times, nothing. Tried the touchstone, nothing. I rebooted it, and then it took a charge as if nothing ever happened. Now this morning I was going to top the battery off becuase I'll be out and about today, and the darn thing would not take a charge from the usb cable. I bet I tried unplugging and plugging in 15 times, rebooted, wiped cache, finally 16th time it took. And the cable and charger are actually brand new (my wife never opened her TP from the firesale when I got mine too, until now).

So, if this is a bug, fine, I can live with it. But doesn't it seem odd that it's getting worse and that the touchstone didn't work?
 
#22 ·
I had installed CM9 over CM7, and other than the battery issue and a few apps needing to be reinstalled
CM9 seemed to work good, I am thinking that my battery issue may have been because I installed CM9
over CM7 and ether old settings or apps were messing things up, so I booted into Clockworkmod

and then:

Wipe Dalvik Cache
Wipe cache partition
Wipe data/factory reset

I also deleted any directories in sdcard left by apps

I had a lot of junk installed, likely needed a good cleaning anyway LOL

I will report back if the battery acts up again.

I kinda hate reinstalling apps, losing game saves, but I need the touchpad to work.
 
#27 · (Edited by Moderator)
*Update* I did try the suggestions of turning off dev mode and setting it to MTP

Go to Settings | Go to Storage | Touch on menu on upper right corner
Make sure Media Device MTP is checked.


I rebooted the device and no change in terms of charging it detected the charger but
it remained draining the battery.

I thought why not try to re-install CM9A2 over itself, So I downloaded the latest build
instead of the original A2.

Installed it checked the settings it carried over the MTP mode enabled and dev mode off
the problem seems to have been fixed I have verified that the device is indeed charging
by conducting the following test originally the battery percentage was at 18% I left the device plugged in
checked back in 15 minutes the battery percentage is now at 27% and charging.

I boot back to webos to verify and same result 27% is listed.

So thanks everyone for your suggestions. And give it a try at your discretion
personally I think it might of been a combination of reflash with the MTP mode on
that did the trick.
 
#35 ·
So does anyone know the current status of this battery issue? I did my first modification to my Touchpad yesterday and used the update-cm-9-20120509-NIGHTLY-tenderloin-signed. So just in case someone thought it was because they installed CM9 over 7, it isn't. I have yet to try the MTP fix but will tomorrow, I don't regret installing CM9 because without it I was not happy with the apps WebOS provided.
Thanks to the developers working on this, you guys made the Touchpad A LOT more functional! Sorry my 10 dollar donation wasn't much but hope it helps!
 
#36 ·
My Touchpad, running CM9, has discharged totally and I can`t bring it back to life, I use a touchstone overnight and think as the touchpad is in a case sometimes it`s not seated properly for charging.
I`ve tried every possible forum solution short of opening the case, even left it charging for 5 days straight, nothing has worked.
Anyway I've contacted HP support and tomorrow they are sending an empty box for me to send it in for repair, my question is has anyone done this before with Android installed ?
I've read loads of anecdotal evidence about voided warranties etc but not come across a single post proving this either way.

Does anyone have any experience either way ?
 
#37 ·
well I will be able to provide evidence myself once I hear from HP, the touchpad was picked up on Wednesday obviously still dead with CM9 on it.
I'm assuming they will open the case and recharge it, or replace the battery, either way when they test it the fun and games should start.
I'm guessing I get it back with not a word said or with an invoice saying I've invalidated my warranty, hopefully the former.